Is water damage covered by my insurance policy?

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc. ). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance or sump pump failure insurance. Contacting a restoration contractor and your insurance adjuster at the same time is a good idea because the restoration contractor will help make sure that the water extraction and dry out will be covered, but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may have to pay out of pocket to get the property completely back to normal.

How long will it take to dry out my property?

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry but can still leave behind moisture levels that create an ideal environment for mold to grow.

Should I start mopping up the water myself?

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings make the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Mr. Restore will be able to back up your insurance claim scope with the necessary technical documentation.

What happens to all of my wet belongings?

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician from Mr. Restore will help you sort through the property's contents to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your Mr. Restore team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.

How do I know for sure what caused the water damage to my property?

Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. The buckling of your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.

How can I prevent water damage?

A good portion of water damage can be prevented by proper household maintenance. Routine plumbing maintenance, as well as sump pump and appliance maintenance, are effective ways to avoid preventable damages. If you live in a cold climate, preparing your home for the winter can also help avoid damage. Finally, it's a good idea to regularly check the exterior of your home, particularly your roof, for damage to ensure water isn't unexpectedly leaking into your home.

Residential Sewage Cleanup

When sewage begins to back up into your house, don't hesitate to get quick and efficient cleanup. Mr. Restore is one of Oklahoma City's first choices for cleanup and repair. Sewage is full of harmful material that threatens you and your loved ones. Because of the volatile nature of wastewater, it's important to contact our specialists for cautious removal and restoration services. Mr. Restore handles everything from the initial cleanup to any repairs and remodeling resulting from sewage damage. Coupled with our outstanding customer service, Mr. Restore helps the Oklahoma City area recover from sewage backups.

Why Choose Mr. Restore?

On-Site in 60 Minutes or Less
60+ Years of Experience
Family-Owned and Operated
Insurance Claims Assistance
A+ Rated on the BBB!

(405) 336-3262

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The Dangers of Sewage Disasters

Damage from sewage is one of the worst things that can happen to your home. Naturally, it encompasses all the effects of water damage with the added obstacles of hazardous materials. Sewage, or wastewater, has different contamination levels, but all sewage can threaten your health.

Blackwater is the most dangerous. This is where fecal matter is found and can contain millions of microorganisms like viruses and parasites. Gray water is largely made up of soap and other household materials. While it's not as serious, gray water can also be potentially harmful and is best handled by a professional. Mr. Restore will take care of any type of sewage that has damaged your Oklahoma City home.

Save Your Oklahoma City Home from Raw Sewage

Raw sewage full of organic matter and bacteria can put Oklahoma City residents in harm's way if it is not removed and repaired properly. Mr. Restore's highly-trained specialists are ready 24/7 to answer your call. Our specialized equipment safely removes sewage and disinfects the affected areas. We use advanced drying technologies to stop the damage from spreading. Once everything is dry, we'll sanitize against bacteria and restore your Norman, OK home to its previous state.

Top-Rated Customer Service

At Mr. Restore, we've satisfied our customers for over 50 years with our sewage cleanup. We're a restoration company that values honesty, and we bring that to every project we do. Starting with a quote, Mr. Restore is upfront about our services and costs, so you know what to expect. We will work with your insurance company to get the most for you if you have an insurance claim. During the process, customers can stay apprised of our progress through our system, logging on when it's convenient to you instead of calling or waiting for someone to contact you.

Customer Reviews

Mr. Restore did an amazing job mitigating the damage in my house when we had a sewer flood. They told us exactly how the process worked each step of the way. It was a stinky, dirty and messy job. . . and they could not have been more kind and professional. That's just what you need when a disaster happens in your home because it's so stressful. I don't hesitate to recommend this c...

Jennifer H.

Had a leak somewhere and thought it was a bigger issue than what it was. Thankfully Mr. Restore came out and did a quick assessment and gave me some tips on how to fix the issue myself to save some money because the issue wasn't as bad as it may have seemed. Really appreciated their service and while I hope I am never in need of their service, if I am they will be the first call I make.

Anonymous

We worked with Wes Bock and his team after a small fire in our warehouse. They were incredibly professional, and went beyond the extra mile in helping us sort everything out. I could not recommend them more. The peace of mind that comes with knowing that you're being taken care of after an event like this is priceless, and they provided that and more. If you're looking at restoration s...

Tim G.

We came home from a vacation to a flooded house. The Mr. Restore team had a team to our house in under 30 minutes with equipment in tow. Their team was so professional and helpful - they answered every question we had. They even acknowledged that for the amount of damage we had there were alternative methods we could take to make the repairs on our own. You could not find a more honest, honor...

Kate J.

Contact Mr. Restore Today!

When there's been a sewer back-up or overflow to your home it's difficult to know who to call to help clean up and repair the property. The answer is easy! Mr. Restore is a Oklahoma City restoration company that provides full-service sewage remediation services, including sewage cleanup, structural drying, contents and textile restoration, demolition and reconstruction. Contact Mr. Restore today, we are available 24/7 and can be at your property in 60 minutes!

Call Mr. Restore for Sewage Cleanup(405) 336-3262

Proudly Serving Oklahoma City with Top-Rated Disaster Restoration Services

Mr. Restore provides residential and commercial property restoration services throughout the greater Oklahoma City area, including: Cleveland, Oklahoma, McClain, Grady, Canadian, Logan, Lincoln, and Pottawatomie Counties. From water damage to trauma and crime scene cleanup, Mr. Restore is here for you. Contact us today and we'll be at your property in 60 minutes or less!

Arcadia
Bethany
Bridge Creek
Choctaw
Del City
Edmond
El Reno
Jones
Midwest City
Moore
Mustang
Newcastle
Nichols Hills
Noble
Norman
Oklahoma City
Piedmont
Purcell
Quail Creek
Shawnee
Spencer
The Village
Tuttle
Warr Acres
Yukon

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